Shipping policy

Shipping Policy

Effective Date: 01-08-2024

At Kumari Chips, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand how we handle shipping, delivery, and related issues.

1. Shipping Charges

• Shipping charges are calculated based on the weight of the package, delivery location, and shipping method selected.
• Shipping costs will be displayed during the checkout process before you complete your purchase.

2. Shipping Locations

• We currently ship to all locations within India.
• International shipping is not available at this time.

3. Processing Time

• All orders are processed within [1-2 business days] after receiving the order.
• Orders are not processed or shipped on weekends or holidays.

4. Delivery Time

• Once your order has been processed, delivery usually takes [3-7 business days] depending on the destination.
• Delivery times may vary due to unforeseen circumstances such as weather conditions, shipping carrier delays, or public holidays.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order online.
• You can also track your order status on our website under the “Order Tracking” section.

6. Address Accuracy

• Please ensure that all shipping details are entered correctly when placing your order. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete shipping addresses.
• If you need to make changes to your shipping address, please contact us immediately at kumarichipsindia@gmail.com or call 18008890677.

7. Shipping Carriers

• We use reputable shipping carriers to deliver your orders safely and efficiently. The choice of carrier will depend on the delivery location and shipping method selected.

8. Delivery Issues

• If your order has not arrived within the estimated delivery time, please contact our customer service team at kumarichipsindia@gmail.com or 18008890677.
• In case of damaged or lost packages, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as applicable.

9. Undeliverable Packages

• If a package is returned to us as undeliverable due to an incorrect address or refusal to accept delivery, we will contact you to arrange for re-shipment. Additional shipping charges may apply for re-shipment.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Kumari Chips
No 235, Binnamangala, 13th Cross Road, 2nd Stage, Indira Nagar, Bangalore, Karnataka, 560038
Email: kumarichipsindia@gmail.com
Phone: 18008890677