Cancellation policy
Cancellation Policy
Effective Date: 01-08-2024
At Kumari Chips, we understand that circumstances can change, and you may need to cancel your order. Please review our cancellation policy to understand the process and conditions for canceling an order.
1. Order Cancellation
- Customers can cancel their orders at any time before the order has been shipped.
- Once the order is shipped, it cannot be canceled. You may, however, be eligible for a refund if the product is damaged, as per our Refund Policy.
2. How to Cancel an Order
To cancel your order, please contact our customer service team as soon as possible:
- Email: kumarichipsindia@gmail.com
- Phone: 18008890677
Please provide the following information when requesting a cancellation:
- Your name
- Order number
- Reason for cancellation (optional)
3. Confirmation of Cancellation
- Upon receiving your cancellation request, we will confirm whether your order has been canceled successfully.
- If the order has already been shipped, we will inform you that cancellation is no longer possible, and provide instructions on how to proceed with a return if the product is damaged.
4. Refunds for Canceled Orders
- If your cancellation request is successful, any payment made for the order will be refunded to the original mode of payment within 7 days.
5. Changes to This Policy
We may update our cancellation policy from time to time. We will notify you of any changes by posting the new cancellation policy on this page. We encourage you to review this policy periodically for any changes.
6. Contact Us
If you have any questions or concerns about our cancellation policy, please contact us at:
Kumari Chips
No 235, Binnamangala, 13th Cross Road, 2nd Stage, Indira Nagar, Bangalore, Karnataka, 560038
Email: kumarichipsindia@gmail.com
Phone: 18008890677
