Refund Policy
Refund Policy
Effective Date: 01-08-2024
At Kumari Chips, we strive to provide the best quality products and services. If you are not entirely satisfied with your purchase, we are here to help. Please read our refund policy carefully.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- The product you received is damaged or defective.
- You must provide proof of purchase (such as a receipt or order number) for all refund requests.
2. How to Request a Refund
To request a refund, please contact our customer service team within 7 days of receiving your order. You can reach us through:
- Email: kumarichipsindia@gmail.com
- Phone: 18008890677
Please provide the following information when requesting a refund:
- Your name
- Order number
- Description of the issue
- Photographic evidence of the damaged or defective product
3. Refund Process
- Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, we will process your refund, and the amount will be credited to your original mode of payment within 7 days.
4. Exceptions
Please note that refunds are not available for:
- Products that have been opened or used unless they are defective.
- Products that were not purchased directly from our website.
5. Contact Us
If you have any questions about our refund policy, please contact us at:
Kumari Chips
No 235, Binnamangala, 13th Cross Road, 2nd Stage, Indira Nagar, Bangalore, Karnataka, 560038
Email: kumarichipsindia@gmail.com
Phone: 18008890677